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Privacy Policy

A legal disclaimer

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Privacy Policy for KDM Pelvic Health Physical Therapy, LLC

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At KDM Pelvic Health Physical Therapy, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.kdmpelvictherapy.com and use our services.

1. Information We Collect

We may collect two types of information from you:

  • Personal Information: This is information you voluntarily provide to us, such as your name, email address, phone number, and any health-related information you include in contact forms or appointment requests.

  • Non-Personal Information: Our website is hosted on the Wix.com platform. Wix automatically receives, collects, and records information on our server logs from your browser, including your IP address, browser type, and "cookie" information.

2. How We Collect Information

We receive and store information you enter on our website or provide to us in any other way.

  • Forms: When you fill out a contact form or book a session.

  • Cookies: We use cookies to monitor website traffic and improve user experience. You can choose to disable cookies through your browser settings.

  • Direct Communication: If you contact us via email (kdmpelvichealthphysicaltherapy@gmail.com) or phone.

3. Why We Collect Information

We collect this information for the following purposes:

  • To provide and operate our services (Pelvic Floor Therapy, Nutrition, etc.).

  • To contact our visitors and users with general or personalized service-related notices and promotional messages.

  • To comply with any applicable laws and regulations.

4. Data Storage and Platform Security

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. Note: Any payment gateways used by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

5. Third-Party Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party tools used for scheduling (e.g., Jane App, Wix Bookings) or email communication.

  • Legal Compliance: If required by law or to protect our rights.

6. HIPAA and Medical Privacy

Information provided via this website may be considered Protected Health Information (PHI). While this website policy covers your interaction with the site, our handling of your medical records is governed by the Health Insurance Portability and Accountability Act (HIPAA).

  • Please contact us directly to receive our full "Notice of Privacy Practices" regarding your medical records and patient rights.

7. Your Rights

You have the right to:

  • Ask us to delete or correct your personal information.

  • Request a copy of the data we have collected about you.

  • Opt-out of any marketing communications.

8. Contact Information

If you have any questions about this Privacy Policy, or you would like to access, correct, or delete any personal information we have about you, please contact us:

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